Caroline describes a change in work culture, centring on people first, and shares initiatives including ‘PTO’ (Predictability, Teaming, Open Communication) – a methodology for everyone to voice personal time or other requirements, enabling a team to deliver a client assignment and team members to have control of their lives.
Describing HR as the gatekeepers of an ethical culture, Caroline considers the future impact of AI and HR’s role in skills and culture development, shares her passions for equal opportunities and education, and discusses initiatives that create a more inclusive workplace and world.
